In the Lean Software Development method Scrum there are three roles: the Team, the Scrum Master and the Product Owner. In my experience the Product Owner role is by far the most confusing and hardest role to ‘get right’ and provokes the most discussion. Even the mere definition of what this person should do is under debate amongst most Scrum practitioners I’ve talked to. I want to discuss the origins of the Product Owner role and my experience in how (not) to fill this role, especially in companies that don’t do product development.
I’ve seen many flavors of Product Owners and none of them really worked as they should have. Actually, rumor has it that good Product Owners actually don’t exist. Now that’s something we should be frank about if that’s true. If the Product Owner is a combination of responsibilities that doesn't work in practice, we should find some alternative. First, I'll explain my experience so far.
Tags: Agile, business case, product owner, Scrum
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