Requirements engineering and design of services that your company need to provide to other companies is quite different from reqs. engineering for an interactive website, or other systems where an actor is a real person. In case of B2B services, the actor is always another system. Mostly you also know who your actors / other companies will be, unless you are Amazon or Google.
These recommendations will give you some tools and ideas how to deal with requirements engineering and design of B2B services.
Tags: SOA
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